Privacy Policy
Last updated: July 16, 2026
This Privacy Policy explains how Reaching Roofs ("we," "us," or "our") collects, uses, and protects the information you provide when you visit our website, submit a form, or communicate with us. By using our website or providing your information, you agree to the practices described here.
Information We Collect
We collect information you voluntarily provide to us, including your name, business name, email address, phone number, and any details you share through our contact forms, booking pages, and lead forms. We may also collect basic technical information such as your IP address and browsing activity through standard analytics tools.
How We Use Your Information
- To respond to your inquiries and schedule calls or appointments
- To provide our marketing and lead-generation services
- To send you appointment confirmations, reminders, follow-ups, and service updates
- To send occasional promotional offers related to our services (only with your consent)
- To improve our website and services
SMS / Text Messaging
When you provide your phone number through our forms or booking pages, you may consent to receive SMS text messages from Reaching Roofs, including appointment confirmations, reminders, follow-ups, and occasional promotional offers.
Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for assistance. Consent to receive SMS messages is not a condition of purchasing any product or service.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or share your mobile phone number or SMS opt-in consent with any third parties. Mobile information may only be shared with service providers (such as our messaging platform) strictly to help us deliver the messages you have requested, and those providers are prohibited from using it for any other purpose.
How We Share Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our business and deliver our services (for example, our CRM, messaging, and scheduling platforms), and only to the extent necessary to perform those services. We may also disclose information if required by law.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to operate the site, remember your preferences, understand how visitors use our pages, and measure the performance of our advertising. These may include first-party cookies and third-party analytics or advertising cookies (such as Google Analytics and Meta/Facebook Pixel). You can control or disable cookies through your browser settings, though some parts of the site may not function properly if you do.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information you provide. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Choices
You may opt out of SMS messages at any time by replying STOP. You may unsubscribe from marketing emails using the link in those emails. To request access to, correction of, or deletion of your personal information, contact us using the details below.
Children's Privacy
Our services are intended for business owners and are not directed to individuals under 18. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at tyler@reachingroofs.com.